FAQs
🌸 Product-Specific FAQs – Fiore Prime Collection
1. Fiore Vitamin C Serum (Melao)
Q: What makes Fiore’s Vitamin C Serum unique?
A: Crafted with a stable form of Vitamin C, this serum works to brighten your complexion, fade dark spots, and stimulate collagen — all without irritation. It’s a daily dose of radiance, powered by nature.
Q: Is it suitable for sensitive skin?
A: Yes. Our formula is gentle, fragrance-free, and free from harsh chemicals, making it ideal even for sensitive skin types.
Q: When should I use it?
A: For best results, apply in the morning to clean, dry skin. Always follow with sunscreen for optimal protection.
2. Fiore Retinol Cream (Melao)
Q: What are the benefits of the Retinol Cream?
A: This luxurious cream promotes cell renewal, reduces fine lines, and smooths skin texture — revealing a visibly youthful glow over time.
Q: Will it cause irritation or peeling?
A: Our retinol cream is designed to be gentle yet effective. Begin with 2–3 applications per week and increase as your skin adjusts.Â
Q: Can it be used during the day?
A: Retinol is best used at night. During the day, apply sunscreen to protect your skin from sensitivity.
3. Fiore Retinol Serum (Eelhoe)
Q: How is this different from the Retinol Cream?
A: Our Retinol Serum delivers a more concentrated, fast-absorbing formula for deeper penetration — ideal for those seeking targeted treatment for fine lines, acne, and uneven tone.
Q: Can I use both the serum and the cream?
A: Yes, but not in the same routine. Alternate their usage on different nights or use the serum for targeted areas and the cream for full-face hydration.
Q: Will it clog pores?
A: Not at all. This serum is non-comedogenic and formulated to refine pores, not block them.
4. Fiore Vitamin C & Turmeric Cream (Lanemav)
Q: What does this cream do for my skin?
A: It gently brightens, reduces pigmentation, and calms inflammation with the natural power of turmeric and Vitamin C — for a luminous, even-toned complexion.
Q: Is turmeric safe for daily facial use?
A: Absolutely. Our non-staining formula harnesses turmeric’s anti-inflammatory benefits in a skin-safe, luxurious cream you can use daily.
Q: Can I use this cream with other active serums?
A: Yes. It pairs beautifully with Vitamin C or Retinol serums to lock in hydration and enhance your skincare ritual.
1-🌸 About Our Products
Q: Are Fiore products 100% chemical-free?
A: Yes. Fiore products are free from harsh chemicals like parabens, sulfates, and silicones. We believe in clean beauty powered by nature, so we avoid harmful additives or false claims.
Q: Are your products fragrance-free?
A: Absolutely. Our formulations are free from artificial fragrances to ensure they’re gentle on sensitive skin and suitable for daily use.
Q: Are Fiore products organic?
A: We use organically sourced ingredients wherever possible and ensure they are ethically harvested and skin-safe.
Q: Are your products tested on animals?
A: Never. Fiore is proudly cruelty-free. We love all living beings and stand against animal testing.
2-🌿 Usage & Skin Concerns
Q: Are your products suitable for all skin types?
A: Yes, our formulations are made to be gentle and effective for all skin types, including sensitive, oily, dry, and combination skin.
Q: How should I store Fiore products?
A: Store them in a cool, dry place away from direct sunlight to preserve their effectiveness and shelf life.
3-💬 Returns & Customer Care
Q: What if my product arrives damaged?
A: Please contact us within 48 hours of receiving your order. We’ll be happy to replace or refund it after verifying the issue.
Q: Can I return or exchange a product?
A: Due to hygiene reasons, we currently do not accept returns on skincare items unless the product is damaged or incorrect.
Q: How can I contact Fiore customer service?
A: You can reach us through our website contact form or whatsapp. We're happy to assist you!
💖 Fiore Promise
Q: What makes Fiore different from other skincare brands?
A: At Fiore, we believe in honesty, care, and clean beauty. Our mission is to create trustworthy skincare without any false promises—just pure results.